Do you have a vehicle with broken or damaged auto glass? Wizards & Waterfowl, LLC can help! Don’t let broken auto glass compromise your safety and the structural integrity of your vehicle any longer.

Wizards & Waterfowl, LLC, is a Pasadena-based auto glass repair business that is constantly on the move!  With a fully-mobile 13-foot workshop, W&W can come to your home or place of business to service your auto glass needs.  Their workshop is outfitted with everything necessary to repair dings, cracks, and other types of damage to your car windows – even entire windshield replacements! W&W serves a 25-mile “as the crow flies” radius of territory around the Pasadena area.

You’re probably wondering what wizards and waterfowl have to do with auto glass repair!  We won’t keep you in suspense: Chris Donaldson and Mike Meredith, the two main W&W business partners, served in the U.S. Marine Corps together during Desert Fox (the peacekeeping operation that followed Desert Storm in the early 1990s). Chris served as a helicopter repair technician and an aerial door gunner – a tough job in a very dangerous part of the world.  Chris’ nickname was “Duck,” and Mike’s nickname was “Merlin” – hence the name, Wizards & Waterfowl.  While it might not immediately make you think of auto glass repair, it’s a name that will stick in your mind – and that’s good to know when you need top-quality auto glass services. In fact, Chris has been in the business for eight years and was recognized as one of the top 15 auto glass technicians in the country with his previous company before striking out on his own with W&W in November 2006.

Wizards & Waterfowl services both residential customers, businesses with fleet vehicles, and everything in between.  The majority of their business comes from word-of-mouth referrals or the accounts that they already have in place.  They also have established solid relationships with glass shops that don’t handle auto glass and refer as well as receive business from these relationships.

“We stand behind our work with a lifetime warranty as long as you own your vehicle,” says Chris.  W&W can repair or attempt to repair windshield damage up to the size of a dollar bill. If the repair is unsuccessful (or successful but cracks again in the future from the original point of repair), W&W credits the money paid for the original repair toward the purchase of a new windshield.  Repairs are $50 for the first “hit” and $15 for each additional hit or damage point on the windshield.  The average windshield chip repair takes about ½ hour to complete, while a full windshield replacement can take up to two hours. W&W is approved to handle claims for most major auto insurance carriers, including State Farm, Allstate, Geico, and Erie.

When he’s not doing auto glass repair, Chris works part-time for a Pasadena-based home improvement company as an insurance-trained estimator and salesperson for roofing, siding, windows and gutters. Karen Donaldson, Chris’ wife, serves as the W&W bookkeeper (when she’s not performing her duties as senior financial analyst for Alpha National Resources, the fourth largest coal company in the US).

During the month of November, Wizards & Waterfowl is offering $15 off any installation service to Cash Flow Plus customers and friends.  Give them a call – they’ll work magic with your auto glass needs! (443) 962-2791.

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